Frequenty

asked

questions

With a product that, some say, is unlike anything ever seen before, there tends to be questions. We'll do our best to answer those here!

frequently asked questions

How can I buy one?

Our Kickstarter concluded on July 11th, 2022 and unfortunately finished short of it's fundraising goal (See our Kickstarter HERE). We are currently in the process of seeking funding for our Friends and Family round (to receive an invite for this round please email innovative.sips@gmail.com)

Where does the water come from?

A food-grade tube exits the base of the Water Dispensing Lamp and extends another 10 feet (the customer can trim the tube to their desired length). That tube can plug air-tight to most water bladders and hydration backpacks. We also sell accessories to make generic 1, 3, and 5-gallon tubes seal air-tight so the water stays fresher for longer.

Is the water filtered?

We do sell filters that can be easily added and removed anywhere from the base of the lamp to the end of the tube.

How/how often should one clean the Water Dispensing Lamp?

There are a variety of different ways to clean the Water Dispensing Lamp. We recommend that you clean your Water Dispensing Lamp with the same kids one uses to clean a kegerator, soda line, or bar line. The recommendation is to clean it every 2 weeks.

Is it safe?

Of course! HID SIPS Water Dispensing Lamp has been strategically designed with safety in mind from the very beginning. Electrical products that handle stored water next to your bed have been around for years, just look at the humidifier! We also make sure to undergo rigorous testing and certification programs for all of our products.

Is the water chilled?

The Water Dispensing Lamp is capable of dispensing cold water. We plan to produce and sell discreet refrigeration units that easily attach to the lamp soon after the delivery of our Kickstarter.

Can it dispense other liquids?

We do not recommend using your Water Dispensing Lamp to dispense other liquids.